Whether you’re wondering how the resume writing process works, what to expect during your collaboration with us, or how to choose the right service – this section is here to help.
Below, you’ll find answers to the most common questions from clients just like you. From turnaround times and file formats to customization options and communication flow – we’ve covered the essentials so you can feel confident moving forward.
If your question isn’t listed, feel free to reach out. We’re always happy to help.
Your documents will be prepared by an experienced resume writer in collaboration with a former recruiter familiar with the job market in your region (USA, Canada, UAE, EU). This unique combination ensures both strategic and impactful content.
For Standard and Professional packages, you will receive the first draft within 4 business days. For Premium and Executive packages, the first draft will be delivered within 3 business days.
Yes. Revisions are included with every package:
All revisions are completed within 24–48 hours after we receive your feedback.
Absolutely. All resumes are structured, keyword-optimized, and formatted to pass Applicant Tracking Systems used by employers worldwide.
Yes. We tailor each resume to the cultural and market expectations of the country you are applying in — whether it’s the USA, EU, Canada, or UAE.
Yes. Our Professional, Premium and Executive packages include a custom cover letter, and Premium, Executive include also LinkedIn profile optimization.
We offer a 60-day Interview Guarantee.
If you apply to at least 15 jobs using the final version of the resume (without modifications) and don’t get any interviews, we’ll revise your resume for free.
See full guarantee terms for details.
Refunds are only available for unused services. For example, if you purchased the Premium package but only received the resume, you may be eligible for a partial refund for the remaining components.
Please note: for packages that include LinkedIn profile optimization, this service is delivered only after final approval of your resume. This step ensures consistency in your personal brand across platforms and protects the integrity of our process.
Once any individual service (resume, cv, cover letter, or LinkedIn profile) has been delivered, we do not issue refunds for that part of the package. Instead, we offer free revisions to ensure your satisfaction.
Yes. Visit our Sample Resumes section to see resume examples for different markets and industries.
Yes — we will ask you to complete a brief intake form and provide your current resume (if available), job descriptions, and additional details about your goals.
Absolutely. Your documents and data are never shared with third parties without your consent. We treat all client information with the highest level of confidentiality.
Payments can be made securely via Stripe. Full payment is required upfront before work begins.
We rewrite and optimize your LinkedIn profile based on your final resume, ensuring consistency in tone, content, and career focus. This includes:
You’ll receive the optimized content in a copy-paste format.
Yes. Your data is stored securely on servers located in the EEA and processed in accordance with GDPR. We retain your files for 30 days only, after which they are deleted, unless you request otherwise. You can request deletion at any time — we will process it within 72 hours.
No worries at all! If you don’t have an existing resume, we can create one for you from scratch.
Simply upload a document (e.g., .doc or .pdf) where you describe:
The more details you share, the better we can craft a strong, personalized resume that truly reflects your journey and goals.
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One of our experts will critique your resume on keywords, design, and its ability to pass ATS.